General Questions

366 Bets FAQ — find all your answers here

From registration to payments, bonuses to betting rules — you'll find clear answers to everything on this page.

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FAQ Categories

Choose a category that fits your needs and find your answer quickly.

Registration & Account

Find answers to all your questions about opening a new account, verification, updating your profile, and keeping your account secure.

Deposits & Withdrawals

Everything you need to know about payment methods including bKash, Nagad, and Rocket — deposit limits, withdrawal times, and fees.

Bonuses & Promotions

Full details on the terms and conditions for welcome bonuses, cashback, free bets, and loyalty rewards.

Sports Betting Rules

Betting rules, odds calculation, and bet cancellation conditions for cricket, football, tennis, and more.

Security & Privacy

Learn about account and personal data security, password reset, and two-factor authentication.

Mobile Access

Learn how to use 366 Bets on your smartphone, navigate the mobile-optimized site, and get tips for faster access.

All FAQs in One Place

Filter by category or search above.

No FAQs matched your search. Try reaching out to us directly via Help Centerto get in touch.

Signing up with 366 Bets is simple and free. You'll need to provide:

  • An active email address or mobile number
  • A strong password (at least 8 characters)
  • Your full name and date of birth (for age verification)
  • A Bangladeshi mobile number (for verification)

Registration takes just 3 minutes to complete. click here Get started now.

No. Under 366 Bets rules, each person is allowed only one account. Opening multiple accounts using the same name, email, mobile number, or payment method is strictly prohibited. Violations may result in all accounts being closed and any funds forfeited.

Follow the steps below to verify your account:

  1. Log in to your account.
  2. Go to the "Profile" section and select the "Verification" tab.
  3. Upload a scanned copy of your National ID (NID) or passport.
  4. Upload a selfie photo.

Verification is usually completed within 24–48 hours. You can still place bets without completing verification, but it is required before making a withdrawal.

Your username cannot be changed after registration. To update your email address, Help Center Get in touch — once your identity is verified, our customer support team will make the necessary changes for you.

Accounts are typically suspended due to incomplete verification, suspicious activity, or a policy violation. If this happens, email us at support@366bets.app or Help Center Contact us via live chat and our team will review and resolve the issue quickly.

366 Bets supports the most popular payment methods in Bangladesh:

  • Mobile Banking: bKash, Nagad, Rocket
  • Bank Transfer: Via online banking
  • Card payment: Visa & Mastercard (in selected cases)

The fastest and easiest options are bKash or Nagad — deposits and withdrawals are processed instantly.

  • Minimum deposit: ৳500
  • Maximum deposit: Up to ৳1,00,000 BDT per day (varies by method)
  • Minimum withdrawal: ৳500
  • Maximum withdrawal: ৳50,000 per day (higher limits for verified accounts)

Verified accounts have higher withdrawal limits and faster processing times.

  • bKash / Nagad / Rocket: Usually within 15–30 minutes
  • Bank Transfer: 1–3 business days

Your first withdrawal may require verification, which can take up to 24 hours. Once verified, future withdrawals will be processed faster.

366 Bets does not charge any deposit or withdrawal fees. However, your payment provider (such as bKash or your bank) may apply their own transaction fees. Please contact your payment provider for details on any such charges.

Deposits are usually credited instantly. If more than 30 minutes have passed and your balance hasn't updated, please:

  1. Keep your payment receipt or transaction ID for your records.
  2. Help Center contact us via Live Chat.
  3. Provide the transaction ID and a screenshot of the payment.

Our team will review and resolve the issue promptly.

New members who register with 366 Bets are eligible for a welcome bonus. To receive a bonus on your first deposit:

  • Complete registration and verify your email.
  • Make a deposit of the minimum required amount.
  • The bonus will be credited to your account automatically.

To view current bonus offers On the promotions page Go.

A Wagering Requirement means you need to place a certain amount in bets before you can withdraw bonus funds. For example, if the wagering requirement is 5x and your bonus is ৳1,000, you must place ৳5,000 in bets before withdrawing.

Each bonus has its own terms and conditions. Before claiming a bonus, Terms & Conditions Please read carefully.

With 366 Bets cashback offers, you get back a portion of your losses over a set period. Cashback is credited to your account automatically on a weekly or monthly schedule, and typically comes with low or no wagering requirements.

Refer a friend to 366 Bets and you'll both receive a bonus. Here's how the referral process works:

  1. Get your unique referral link or code from your account.
  2. Share that link or code with your friend so they can register.
  3. Once your friend makes their first deposit, a bonus will be credited to your account.

For full terms and conditions Promotions page View.

366 Bets covers a wide range of sports:

  • Cricket: IPL, BPL, World Cup, Test, T20, ODI
  • Football: Premier League, La Liga, UCL, Bangladesh League
  • Tennis, Badminton, Basketball, Volleyball
  • E-Sports: CSGO, DOTA2, FIFA
  • And many more sports

To view the full list on the Sports Betting page Go.

Live betting, or in-play betting, lets you place bets on a match while it's in progress. Odds update in real time throughout the match, and you can bet at any moment. It's more exciting than pre-match betting because you can read the flow of the game before making your decision. To take part in live betting, on the Bets page Go.

If a match or event is cancelled or suspended for an indefinite reason, the full stake for the affected bet will be refunded to your account. For parlay bets, the cancelled leg is removed and the remaining legs are recalculated at new odds.

366 Bets uses the decimal odds format. The calculation is straightforward:

Total payout = Stake × Odds

Example: You place a ৳500 bet at odds of 2.50. If you win, you receive ৳500 × 2.50 = ৳1,250 (profit: ৳750). Your potential winnings are shown on the bet slip before you confirm your bet.

A parlay bet combines multiple events on a single bet slip. If all your selections win, the odds multiply together for a potentially huge payout — but if even one loses, the entire bet is lost. Example: if three matches have odds of 1.80, 2.00, and 1.50, your combined odds = 1.80 × 2.00 × 1.50 = 5.40.

366 Bets takes user security seriously. Our security measures include:

  • SSL Encryption: All data is transmitted through encrypted channels.
  • Two-Factor Authentication (2FA): Extra security at login.
  • Fund Segregation: User funds are held separately from the company's operational funds.
  • 24/7 Fraud Monitoring: Suspicious activity is detected automatically.

  1. On the login page Go.
  2. Click the "Forgot Password?" link.
  3. Enter your registered email or mobile number.
  4. Use the OTP or link you receive to set a new password.

The reset link is valid for 30 minutes. If you're having trouble, Help Center to contact us.

Take the following steps immediately:

  1. Change your password immediately.
  2. Email us at support@366bets.app or reach out via live chat.
  3. Our team will immediately lock your account and launch an investigation.

Never share your password or OTP with anyone. 366 Bets will never ask for your password over the phone or via message.

366 Bets is fully mobile-optimized. No app download needed — just open any browser (Chrome, Safari, Firefox) on your smartphone and you're good to go. For quicker access, add the website as a shortcut on your home screen.

  • Clear your browser cache and cookies.
  • Make sure you have a stable internet connection (4G/Wi-Fi).
  • Update your browser.
  • Try using a different browser.

If the issue persists Help Center Let us know.

Yes. When browsing the 366 Bets website, you may be prompted to enable notifications. If you allow them, you'll receive match reminders, results, and special offer alerts. You can also manage notification preferences through your browser settings.

About the 366 Bets FAQ

It's natural to have questions when using an online betting platform. The 366 Bets FAQ page is here to give you quick, reliable answers — guiding you through every step, from registration to placing your first bet.

Online Sports Betting is growing fast in Bangladesh, driven largely by cricket and football. 366 Bets is built to meet that demand — a simple, secure platform tailored for Bangladeshi users. The FAQs here are drawn directly from real user experiences.

A common misconception is that online payments are risky. At 366 Bets, transactions via bKash, Nagad, and Rocket are completely safe and fast — every transaction is protected with SSL encryption. Our users complete thousands of successful transactions every day.

Bonuses are another common area of questions. At 366 Bets, all bonus offers come with clear, straightforward terms — no hidden conditions, no fine print. We believe earning user trust is the foundation of long-term success, so every offer is presented transparently.

Responsible betting matters deeply to us. We want you to enjoy betting — but within your limits. Set a budget, never chase your losses, and remember: betting is a form of entertainment, not a source of income. To learn more about responsible betting, visit our on our Responsible Gaming page Go.

If you can't find the answer to your question in this FAQ, please Help Center Get in touch — our team is available 24/7 to help.

Still have questions?

If you can't find your answer in the FAQ, our support team is ready to help you directly.

Live Chat
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support@366bets.app

Average response time: 30 minutes

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