From opening your account to making a withdrawal – whatever your question or issue, 366 Bets is here to help every step of the way.
Choose a category below
Account registration, login issues, password reset, KYC verification.
12 topicsDeposits and withdrawals via bKash, Nagad, and Rocket — limits, processing times, and more.
15 topicsPlacing bets, understanding odds, cancelling bets, live betting, cash out.
18 topicsWelcome bonus, free bets, reload offers, wagering requirements.
10 TopicsAndroid and iOS app download, installation, and update issues.
8 TopicsAccount security, two-factor authentication, suspicious activity.
9 topicsSite not loading, page errors, payment failures, app crashes.
11 TopicsDeposit limits, self-exclusion, cooling-off period, support resources.
7 topicsSigning up at 366 Bets takes just a few minutes. Follow the steps below.
Fill in the form with your name, mobile number, and preferred password.
Activate your account using the OTP code sent to your number.
Verify your identity by uploading a photo of your National ID or passport.
Deposit via bKash, Nagad, or Rocket and earn a bonus.
Deposits and withdrawals at 366 Bets are completely secure and fast. All of Bangladesh's most popular mobile banking methods are supported.
| Payment Methods | Minimum | Maximum | Time |
|---|---|---|---|
| bKash | ৳500 | ৳50,000 | Instant |
| Nagad | ৳500 | ৳50,000 | Instant |
| Rocket | ৳500 | ৳30,000 | Instant |
| Bank transfer | ৳1,000 | ৳2,00,000 | 1–3 business days |
KYC verification must be completed before you can make a withdrawal. First-time withdrawals may take up to 24 hours to process.
Placing your first bet at 366 Bets? Or maybe you're an existing user struggling to understand a particular market? Our Help Center has you covered.
Always read the odds and market terms carefully before placing a bet. Even a small mistake can result in your bet being voided.
— The 366 Bets Help Center TeamTechnical issues can happen on any online platform. At 366 Bets, we believe great support is just as important as a great experience. That's exactly why our Help Center was built — to give you clear, straightforward answers to any question you might have.
For many users in Bangladesh, online betting is still relatively new. It can be hard to know where to start, how to make a deposit, or who to turn to when something goes wrong. The 366 Bets Help Center is here to fill exactly that gap — with every topic explained in simple, step-by-step terms.
366 Bets live chat support is available in Bengali 24 hours a day, 7 days a week.
Account issues are the most common queries we receive. Forgotten passwords, mobile number changes, and login problems are among the top questions at the 366 Bets Help Center. To reset your password, go to the login page and click 'Forgot Password'. An OTP will be sent to your registered mobile number, and you can then set a new password.
KYC stands for Know Your Customer — it's the identity verification process required before you can make a withdrawal at 366 Bets. It sounds complicated, but it's actually straightforward: just upload clear photos of both the front and back of your National ID or passport. Verification is typically completed within 6 to 24 hours.
Bonuses are a common source of questions. 366 Bets offers several types – welcome bonuses, reload bonuses, cashback, and free bets. Each bonus comes with wagering requirements, meaning you'll need to place a certain amount in bets before you can withdraw the bonus funds. Full terms for each bonus are clearly outlined in the Help Center.
Mobile app users sometimes run into issues with the app not loading or crashing. If this happens, first close the app completely and relaunch it. If that doesn't help, clear the cache or install the latest update. If the problem persists, reach out via the 366 Bets Help Center live chat.
366 Bets takes security seriously. To keep your account safe, use a strong password, never share it with anyone, and enable two-factor authentication. If you suspect unauthorized access to your account, change your password immediately and contact support.
At 366 Bets, user safety matters just as much as the fun. We want you to always play in control.
If you're experiencing betting-related issues, reach out to our responsible gambling team. For more information, visit Responsible Gaming page.
Use the channels below for 24/7 support with any issue
Click the chat icon at the bottom right of the site and talk to us directly in Bangla.
Always onlineFor more complex issues, send us an email. You'll receive a reply within 24 hours.
support@366bets.appFind answers to the most commonly asked questions all in one place on the FAQ page.
View FAQAnswers to the most frequently asked questions at the Help Center
For users 18 and over. Betting carries a risk of addiction. Please gamble responsibly. For more information, visit Responsible Gaming page.
Our support team is always here for you. Reach us via live chat or sign up to get started.